How to cultivate an environment like a Chick-fil-A restaurant

I like Chick-fil-A. The food is tasty, and the energy is contagious.

Last week while dining with a friend, I inquired about the energy with a couple of employees.

One who is particularly perky and always equipped with a hearty, “My pleasure!” brought our food outside where we sat shaded by a big red umbrella.

 “Do you ever feel not as energetic as your role requires you to be?”

“Sure,” she said, “we all have those days.” (more…)

Strengthen Relationships––Avoid These Two Damaging Parent Roles

You’re watching it happen––your tween is spending more time with friends, which means you’re losing time and attention to influence and mold your mini-me for their best interest.

Breath easy, mom and dad, you’re still making an impact on your adolescent, but it will take some conscious parenting on your part to keep the door of healthy communication open between the two you.

All in the name of love, parents can slip into two modes of communicating with kids that end up putting a wedge in the relationship.

Here are two roles to watch out for when communicating with your children:

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Emotion in the Workplace: How to Talk & When to Balk

Emotion is a touchy subject. It can be written off as too touchy-feely, it can get very personal, and it can create vulnerability that is uncomfortable.

The problem with underestimating emotion is that it is a significant determining factor of the behavior of colleagues, family members, and ourselves. It creates conflict we want to avoid, and behavior that brings us together. (more…)

The Awkward Stage Between Birth and Death

Humanity takes stiff-legged wobbly steps in the form of fleshy bodies and falls, scrapes its knees, gets back up, and keeps exploring.

Nobody has life figured out.

The most influential leaders in history were closest as they pointed in the direction of love, compassion and forgiveness and opened the eyes of humanity to the dignity of one other.

But as soon as they draw us closer together, we pull ourselves apart. (more…)

You Don’t See Babies in Therapy

Before humans think things about themselves – before we’re self conscious – we’re just conscious. In that state, all is well. There’s no separation being created through our stories and interpretations of events. Instinct and intuition guide and direct.

Think of babies. All is well until it’s not, and they make it known. This isn’t done not by conscious thought but by instinct, and they tell without words. (more…)